Privacy Policy

1. Information We Collect

Account Information

Email address (for account creation and communication)
Password (encrypted and never stored in plain text)
Subscription tier and billing information
Profile preferences and settings

Project Data

Website designs and content you create
Generated HTML and CSS code
Project metadata (creation dates, last modified)
Sparky AI interaction history (for personalization)

Usage Analytics

Feature usage patterns (anonymized)
Performance metrics (loading times, errors)
Device and browser information
General geographic location (country/state level)

2. How We Use Your Information

Service Delivery: Provide QUORRA's website building functionality
Personalization: Sparky AI learns your preferences for better assistance
Communication: Send important updates, support responses, and billing notices
Improvement: Analyze usage patterns to enhance features and performance
Security: Detect and prevent fraud, abuse, or security threats
Legal Compliance: Meet legal obligations and protect our rights

3. Data Storage & Security

Encryption

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Passwords are hashed using industry-standard bcrypt.

Infrastructure

Data is stored on secure Supabase infrastructure with automatic backups and 99.9% uptime SLA. Servers are located in secure data centers with physical access controls.

Access Controls

Access to user data is strictly limited to authorized personnel for support and maintenance purposes. All access is logged and monitored.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties except in these limited circumstances:

Service Providers: Trusted partners who help operate QUORRA (hosting, payment processing, analytics)
Legal Requirements: When required by law, court order, or to protect our legal rights
Business Transfer: In connection with a merger, sale, or transfer of our business assets
Consent: When you explicitly authorize sharing for specific purposes

5. Your Rights & Controls

Data Access & Export

You can access and export all your project data at any time through the QUORRA interface. This includes your designs, generated code, and account information.

Data Correction

You can update your account information and project data directly through your QUORRA account settings.

Data Deletion

You can delete individual projects or your entire account. Account deletion permanently removes all associated data within 30 days.

Marketing Communications

You can opt out of marketing emails at any time using the unsubscribe link or through your account settings.

6. Cookies & Tracking

Essential Cookies

Required for authentication, security, and basic functionality. These cannot be disabled.

Analytics Cookies

Help us understand how QUORRA is used to improve performance and features. You can opt out through your browser settings.

Preference Cookies

Remember your settings and preferences for a better user experience.

7. Children's Privacy

QUORRA is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

8. International Users

QUORRA is operated from the United States. If you are accessing the service from outside the US, your information may be transferred to, stored, and processed in the US where our servers are located.

9. Changes to Privacy Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify users of significant changes via email and through the QUORRA interface.

10. Contact Us

For privacy-related questions or requests:

Nocturne AI LLC

Privacy Officer: Kimberly G

Email: privacy@quorra.design

Support: support@quorra.design

Address: Bulverde, Texas, USA

Sacred Privacy Policy